• To resolve disputes and conflicts occured in cyberspace by the methods such as online negotiaion, mediation, or arbitration.Abbreviation of Online Dispute Resolution.
• To resolve disputes and conflicts occured in the real world using online communication methods such as e-mails, chat, or TV conferences。
• To prevent these disputes and conflicts online.
• The main advantages of ODR are: to reduce cost and time for resolution; to correspond to complex cross border disputes.
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